Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Hagle

Hannah Hagle

June 25, 2026

5  out of  5
rating by Hannah Hagle
"Vicki was super efficient with my transition. She was informative and made sure I clearly understood what we were setting up along with being available with any question that may have come later. She truly has your best interest in mind and always willing to find what supports your situation and lifestyle best! Thank you, Vicki!!!!"
Profile photo of Deb

Deb

June 2, 2026

5  out of  5
rating by Deb
"This company really works hard to find a budget you can afford. Me being single and 1 incone coming in .Madison was so helpful and so polite and found the right plan for me.She is very professional. I encourage anyone getting a quote with Madison. Its the best thing I could of done. THANKS MADISON 😊"
Profile photo of Jeremy Bunz

Jeremy Bunz

May 5, 2026

5  out of  5
rating by Jeremy Bunz
"Vicky was very helpful and friendly while on the phone to pay my bill, Super professional and always have the answers when I have questions !!! 10/10"
Profile photo of Jodi Nixon

Jodi Nixon

April 23, 2026

5  out of  5
rating by Jodi Nixon
"Very nice people to work with"
Profile photo of Heath Hise

Heath Hise

April 3, 2026

5  out of  5
rating by Heath Hise
"Bill was very helpful and friendly when I needed to add/change my insurance policy"
Profile photo of Cindy Briner

Cindy Briner

April 1, 2026

5  out of  5
rating by Cindy Briner
"Always so great to work with and excellent customer service! Thank you Bill for nothing but friendliness and very helpful when it comes to any of our questions we have!"
Profile photo of Bailey Oetken

Bailey Oetken

April 1, 2026

5  out of  5
rating by Bailey Oetken
"Everyone at State Farm in Creston are top tier, they answer all questions/concerns in a timely manner!"
Profile photo of Aiden S

Aiden S

March 19, 2026

5  out of  5
rating by Aiden S
"Excellent customer service. In and out in no time. Props to Vicki Hepp for helping me set up a plan and making everything easier."
Profile photo of Lisa Greenwalt

Lisa Greenwalt

March 3, 2026

5  out of  5
rating by Lisa Greenwalt
"Madison and the State Farm team is easy to work with. Great and quick communications taking care of adding or dropping insurance as needed. Always willing to take the time to explain changes."
Profile photo of Terry Mckinney

Terry Mckinney

February 27, 2026

5  out of  5
rating by Terry Mckinney
"I am very impressed with this office! My rates have never been this low, & then adding another car, one call to State Farm, a few minutes later is all it took, great people to work with!
Thank you Madison & Bill for the work you did for me this week!
I look forward to working with you in the future!"
Profile photo of Addie

Addie

February 23, 2026

5  out of  5
rating by Addie
"I’ve been with State Farm for about a week now and I love it! The prices are pretty low in comparison to others I’d looked at. The service has been amazing! I’ve had lots of updates as well as messages to keep me informed. Special thanks to Vicki as she has made my experience even easier! She took my call and informed me of all the things I needed to know about my insurance as well as answered every question I had!"
Profile photo of Jeff Davis

Jeff Davis

February 18, 2026

5  out of  5
rating by Jeff Davis
"I called with a couple questions and Vicki was very helpful! Down to earth and very nice to talk to! Thank you Vicki for your help!"
Profile photo of Austin Wheeler

Austin Wheeler

February 17, 2026

5  out of  5
rating by Austin Wheeler
"Great rates great employees nothing but friendliness and very helpful when it comes to any of your insurance needs."
Profile photo of Dalton Wagner

Dalton Wagner

December 11, 2025

5  out of  5
rating by Dalton Wagner
"Great customer service. Made everything nice and smooth for switching my house and car insurance highly recommend!"
Profile photo of Julia Lyman

Julia Lyman

December 8, 2025

5  out of  5
rating by Julia Lyman
"Absolutely amazing customer service!! I called and talked to Bill, I needed my account fixed after an online issue. Anytime I’ve needed assistance and have called the staff are friendly and knowledgeable."
Profile photo of Eugene Fry

Eugene Fry

December 4, 2025

5  out of  5
rating by Eugene Fry
"Excellent customer service! Always there if I questions about my policy."
Profile photo of Robert Hepp

Robert Hepp

December 1, 2025

5  out of  5
rating by Robert Hepp
"I've had all of my insurance (home,auto, and life with State Farm and I couldn't be happier!! The rates are great and the customer service is incomparable!! Everyone in the office is friendly and very knowledgeable!! I would recommend Madison and her amazing team to everyone!"
Profile photo of Ann Ross

Ann Ross

November 12, 2025

5  out of  5
rating by Ann Ross
"Always warm and friendly. Ready to help whenever you need it and work with you."
Profile photo of sheri cormeny

sheri cormeny

October 24, 2025

5  out of  5
rating by sheri cormeny
"This team goes above and beyond every time! They make the insurance process seamless and you never have to leave home."
Profile photo of Tony Williams

Tony Williams

October 14, 2025

5  out of  5
rating by Tony Williams
"5 days after I switched insurance companies I hit a raccoon and i was covered."
Profile photo of Curt Angell

Curt Angell

September 26, 2025

4  out of  5
rating by Curt Angell
"I've used State Farn since 1973. Alot has changed but they have always been there for me. As an old guy I'm having a bit of trouble adjusting to the new billing system but I'll get there."
Profile photo of Tina Ashmore

Tina Ashmore

September 12, 2025

5  out of  5
rating by Tina Ashmore
"Kennedy was wonderful during our transition to State Farm Insurance. She took the time to explain the differences in policies to my understanding. Highly recommend stopping by to talk with them. Thanks for all you have done for us Kennedy and State Farm!"
Profile photo of Scott

Scott

September 11, 2025

5  out of  5
rating by Scott
"I contacted my State Farm office today through text. I received a reply within minutes from Vicki Hepp. She did a great job of emailing me the information I asked for. She was kind, attentive and thorough. She answered all my questions and make sure I was taken care of. Thanks Vicki!
Madison's staff is always knowledgeable and polite."
Profile photo of Ashley Bolinger

Ashley Bolinger

August 21, 2025

5  out of  5
rating by Ashley Bolinger
"I never have to wait very long for a response back. I enjoy being able to communicate through email service or other since I can't always make a phone call without distractions. Vicki was amazing!!"
Profile photo of Susan Wagner

Susan Wagner

July 21, 2025

5  out of  5
rating by Susan Wagner
"She was very polite and she helped me get home insurance cheaper and better home insurance. She also told me about bundling my house and car insurance and the August have better benefits so I’m supposed to contact Madison in August to bundle my insurance polices. Thank you Madison."